The problem with high fashion magazines is that they are not real. We have them in the shop to use as jumping off points (nobody really wants those right?), but most people understand that their hair won’t look exactly like that. There is a team of hair, makeup, and wardrobe professionals, plus a professional model and photoshop. Not to mention that everyone’s hair is different, like the 20 year old white woman in the photo versus the 5 year old Mexican girl in my chair.
The girl’s hair was long and straight, and she wanted a very short, asymmetrical cut. I asked her and her mom several times: “Are you sure you want to cut this much off? Are you positive you want to lose like 10 inches of hair?” They both assured me several times that they were. so I cut all the length off and moved to the bangs. I made them look cute, but the mom said “no, I want them exactly like the picture. The picture is shorter.” I asked again if she was sure, and I even said “I don’t want to take the bangs that short.” but she insists. Exactly like the picture. Lo and behold, as soon as I take them shorter, the mom gasps. She tells her daughter (in Spanish) that the cut is horrible and now she’s ugly.
So many things wrong with this.
1. The girl will never be ugly. She is absolutely sweet and adorable with her toothless grin, and one of the best behaved children to ever sit in my chair.
2. Why would you tell her she’s ugly? Now you’re stressing her out and possibly giving her self confidence issues.
3. Bitch, I speak Spanish. Even if I didn’t, I know the word “horrible.”
Then the mom tells me “just stop. We need to go now.” I’ve gotten in trouble before from a mom leaving before I was ready (and then coming back angry of course), so I wouldn’t let her. She can’t leave until I’m finished. But she protests every time I touch the girl’s hair. I’m flustered, so I step back and get my coworker to assist. she does the finishing touches on the cut, and they appear to be satisfied. No tip of course, but you know I would have given it to my coworker. (I told her I do owe her lunch though.)
My coworker told me later that she heard me asking “are you sure?” all those times, so she knew something was up. I’m thankful she understood my flustration and was willing to help.