I had an 11-year old girl sit in my chair, and the only thing I could say was “wow.” She had hair like this:
I said “what are we going to do with all this hair ‽ “
“Just make it… smaller.”
She liked the length, which was most of the way down her back. She just didn’t like the outward growth. So I gave her the tiniest trim on the ends and then went to work with my thinning shears. It took me over an hour, but I got that girl’s hair down to a manageable size. I also showed her how to use a diffuser to dry her hair, and what products to put in it to keep the frizz down.
I had no idea what an impact I would make, but the little girl was so happy, and her mom was almost in tears. All I did was cut her hair, but they made me feel like I cured an illness.