A man in army fatigues came in to get a haircut. When I finished with the man in my chair, he told me he’d like to pay for the soldier’s cut as well, even though we do give a military discount. He paid, then went over and shook the soldier’s hand, and thanked him. The soldier didn’t know he’d been paid for until he went to pay – my client didn’t tell him.
Everyone in the shop was so glad to see this act of respect. I think it made everyone’s day.